Delivery Policy
Delivery timelines depend on stock readiness, auction timing, supplier response, route planning, courier availability, distance, and customer delivery instructions. Estimated times are targets, not guarantees, unless specifically agreed in writing. Customers must supply a correct delivery address, contact number, and receiving contact. Proof-of-delivery records, driver notes, recipient names, and POD images may be used to confirm fulfilment. Failed delivery attempts, inaccessible delivery points, missing recipients, or address changes may result in additional charges or rescheduling.